Business Analyst

Responsibilities

• Analyse business and system requirements for client-facing projects.
• Elicit and elaborate requirements and design via client interviews, meetings, and workshops.
• Evaluate & propose business process design and documentation, based on software platform capabilities.
• Document elaborated requirements as User Stories in JIRA, with validated acceptance criteria, utilising the Behaviour-Driven Development (BDD) style.
• Support the development teams by providing clarifications to requirements and design during active sprints.
• Build trusting and positive relationships with the client team and stakeholders.
• Managing the client expectations around scope and requirements.

Key skills

• 3-4 years experience as a Business Analyst in a digital environment working on e-commerce, omnichannel retail, or wholesale projects (B2C/B2B) - ideally at an SI or agency.
• Proven experience working on an enterprise eCommerce platform - SAP Commerce Cloud, SFCC, Magento or other.
• Practical experience around multi-brand or multi-country product management within an e-commerce environment.
• Relevant experience analysing and documenting functional requirements and solution designs using User Stories, with BDD-style acceptance criteria.
• Good knowledge and experience of the Atlassian software suite (JIRA & Confluence).
• Strong communicator (verbal & written) – able to communicate complex subjects in a simple way